username and code

aku Guest

I purchased the program and received it by mail. When I loaded it I tried to activate it with the username and code which was included but it gives all the time "error, wrong username or code". I am waiting for a solution from the tTechnical Support indicated with the order confirmation. My question i is any of you have experienced the same problem and how did you solve it.

4 Responses

Pro Member Chief Captain
Greekman72 Chief Captain

Which program?

Pro Member Chief Captain
Jonathan (99jolegg) Chief Captain

As GreekMan has asked, we would need to know the program to answer 😉 I'm sure the technical support staff of that product will sort you out quickly 😀


The program is Passengers. Now it it is solved as I got a solution from the Technical Department. It was_ instead of - in the code. Thanks for your help.

Pro Member Chief Captain
Jonathan (99jolegg) Chief Captain

I had a similar problem, where I never received my password to unlock the full version, but it was sorted quickly 👍

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