What can I do about

Pro Member Captain
nottobe Captain

I purchased a Piper Seneca addon from a few days ago, they didn't send me any serial nember to unlock the software. Nothing ever came to my email, and I have been trying to reach them by calling, if I call during their posted business hours, no one would ever pick up the phone, never!!! if I call during the off-hour time, only a message that says they are closed. I also sent them a bunch of emails, no response at all....
What can I do about them???

2 Responses

Pro Member Chief Captain
Jonathan (99jolegg) Chief Captain

Sorry to hear that, but theres not much you can do I don't think. Do they not have any forums? If you keep calling and emailing then I don't know what else to suggest Dont Know Sorry 😞

Chief Captain
ceetee Chief Captain

That is usual to hear, normaly JustFlight are very helpfull and have always satisfied me with all the products I have purchased from them.

This includes the Flying Club which I have to say is one of my favourite aircraft (See my repaint of it here: )

Also, you will need to go to the support forum here ➡ if you want to get any help.

If they are e-mailing the serial number to you, check your "junk e-mail" folder to see if it has been delivered there (which it proberly will if Justflight are not in your contact list)

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