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FSX/X-Plane terrible mistake!

Pro Member Trainee
Eeros Trainee

Hello, I did order (or so I thought) CRUZ PiperSport PS-28 for FSX but i get same plane's X-plane version. I have many planes from Simshack before and first time something like this happened. Actually i ordered another Alabeo plane in same day (10. august) and that was for fsx as both should be. I don't have X-plane so i can not use this "cruz" at all. I did contact by ticket two times already without any answers. I ask from Alabeo and they answered in same day and today again (very quickly and friendly answers!) but they can't do nothing because i oderted this plane from you (Simshack). Why You do not answer? I ONLYasked to change this plane to fsx -version, they are exactly same price (fsx and x-plane models) but without any help from customer's service.
Better to order directly from Alabeo next time?
- E From Helsinki, Finland.

Pro Member Chief Captain
RadarMan Chief Captain

Flyaway will see this and answer you.

Radar

Pro Member Site Admin
Fly Away Simulation (Flyaway) Site Admin

Thanks for letting us know. I'll get Simon to look into this for you and reply to your support ticket within 24 hours.

Sorry for the delay.

Pro Member Trainee
Eeros Trainee

This thing is fixed and everything is OK now. Thank You very much.

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