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Paid for Pro Account but not letting me down load

Pro Member Trainee
taran25 Trainee

Registered for a Pro Account 2 weeks ago, paid for it with Paypal. When I try to download anything I get the message "You need to register for Pro" , it then takes me to the screen to pay again.

I've created a ticket with all my payment details (2 weeks ago), but have not had any response fro support.

Can any body help me.

Pro Member Site Admin
Flyaway Site Admin

Hi there,

You seem to be logged into your account successfully by posting that message.

Can you show us a screenshot of this message? Do you have a URL for the problem page (an example)?

We will look into this for you.

Fly Away Simulation, Flight Sim #1

Pro Member Site Admin
Flyaway Site Admin

Also, are you using any download managers or add-ons inside/outside of your web browser? Sometimes these cause issues.

Fly Away Simulation, Flight Sim #1

Pro Member Trainee
taran25 Trainee

URL REDACTED

Can't seem to be able to attach a screen shot. But have given the url.

Not using any download add on's or add on to web browser.

Thanks.

Pro Member Site Admin
Flyaway Site Admin

It seems your account wasn't associated with your subscription ID. This has been done now. Can you confirm the account is working?

Fly Away Simulation, Flight Sim #1

Pro Member Trainee
taran25 Trainee

Many Thanks. It's working fine now.

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