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Issues with Upgrade to monthly Pro Acct.

   
Author Message
macfive109
Trainee
Trainee

Pro Member

Joined: Nov 16, 2005
Posts: 1
Posted: Thu Mar 01, 2018 11:10 pm 

Upgraded and rec'd email confirmation from Flyaway that my acct was now activated to Pro with speed limits lifted.

No go, i get the same message that I have to upgrade to Pro Acct.

I' ve everything. Ticket submited. Uses PayPal to upgrade and 2 monthly pmts were taken. Taking the money always work??

Am I wasting my time.?





Sad
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RadarMan
Chief Captain
Chief Captain

Pro Member

Joined: Aug 25, 2003
Posts: 19170
Location: U.S.A
Posted: Fri Mar 02, 2018 12:52 am 

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Flyaway
Site Admin
Site Admin

Pro Member

Joined: Jun 28, 2003
Posts: 1424
Location: UK
Posted: Fri Mar 02, 2018 10:00 am 

Did you say you already submitted a support ticket?

We can't discuss your payment details and personal information over this public forum.

I will check with Simon (who handles the support system) to see if a ticket has come through.

Leave it with us - we'll get it working for you.

As soon as I have an update, I'll post it here.
Fly Away Simulation, Flight Sim #1
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macatfly
Trainee
Trainee

Pro Member

Joined: Feb 24, 2018
Posts: 1
Posted: Fri Mar 02, 2018 3:52 pm 

Yes ticket 435217
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