I have bought and paid with PayPal a PRO Account but i cant enter my login (user name and password) for
downloading. Can i have a new account?
I've been battling for over a month now with the same problem.
This website is EAGER to take money, but will offer NO HELP when things don't go correctly.
I too a working with PayPal to stop RBFTP from taking $5.00 out of my account EVERY MONTH.
I'd be HAPPY to work with anyone who would be able to help out, but . . .
I wish I'd seen this post before I set up an account. I can't download either and am getting no answer from my ticket after 3 days.
Here is how to cancel your subscription at PayPal after you've logged in:
Activity >> All Transactions (drop down - change to Subscription Payments) >> Click RBFTP Networks Ltd. >> Cancel (under Subscription details) >> Cancel Plan
Paypal sends subscription information to: email@example.com
Maybe emailing that address would yield better communication.