Asked

I downloaded the A320 neo from this site, but I have no idea how to install it. There wasn’t any readme file or installation instructions included.

Do I just copy the files into the game directory? I’m using the Game Pass version, so the game files are locked down pretty tightly.

Expert Answered

MSFS 2024 (Game Pass) add-on install basics (A320neo download)

Don’t copy anything into the main MSFS install folder. With the Microsoft Store / Game Pass build, that area is locked down on purpose and (even if you force it) it’s the fastest way to break something.

In MSFS, third-party aircraft/liveries typically go into your Community folder (or you use an in-sim/add-on installer that places it there). If the download you grabbed is meant for MSFS, it should be a folder with a manifest.json and layout.json at the top level.

1) Confirm what you actually downloaded
Before installing, unzip it somewhere temporary and check the structure.

You want something like:
SomeAircraftFolder\
manifest.json
layout.json
SimObjects\
...

Common mistake: the zip contains an extra “wrapper” folder, like:
A320neo_download\
A320neo_download\
manifest.json
layout.json

If you see that, you install the inner folder (the one that directly contains manifest.json / layout.json).

2) Find your MSFS “Community” folder (Game Pass / Store)
Since paths vary depending on what you chose during install, the most reliable way is to locate it from within the sim’s configuration or your chosen “Packages” location.

Checklist:

  1. Start MSFS 2024 once (so it builds folders properly).
  2. Find your “Packages” location you selected for content.
  3. Inside that location you should have two folders: Community and Official.

You place the aircraft folder (the one with manifest.json) into Community.

3) Install steps

  1. Fully close MSFS.
  2. Extract the download.
  3. Copy the aircraft’s main folder into your Community folder.
  4. Start MSFS and check the aircraft list.

4) If it still doesn’t show up
Here are the usual culprits:

  • Wrong folder level (double-nested folder as mentioned above).
  • Not an MSFS 2024 package (some files are for FSX/P3D/X-Plane and won’t work at all in MSFS).
  • Package is incomplete (missing manifest.json/ layout.json or missing required subfolders).
  • Conflicts with another A320 add-on already in Community (temporarily move other A320-related folders out and test).

A quick reality check on the “A320neo”
MSFS already includes an A320neo by default. A lot of “A320neo downloads” you find online are actually liveries (repaints) or small mods, not a full aircraft. If it’s a livery, it still goes in Community, but it will only appear as an extra paint option on the existing A320neo (not as a brand-new aircraft entry).

A few questions so we can pin this down fast

  1. What’s the exact folder name you got after unzipping, and does it contain manifest.json and layout.json at the top level?
  2. Where is your MSFS 2024 “Packages” folder located on your PC (the one that contains Community and Official)?
  3. Is this supposed to be a full aircraft, or does the download look more like a livery (mostly texture folders)?

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