FAS Pro account cancellation not being actioned?
I've been trying for a while to cancel my Pro account and stop further payments. I followed the instructions and emailed the Pro email address several times, with no response to any emails. Since they use PayPal, I can't stop those payments. I've had to advice my bank and credit card issuer to block further payments.
I've never experienced this before, where a subscription keeps being charged and correspondence seems to be ignored. I'm posting this legitimate question as I don't know where else to go. It's not a significant amount of money, but it's become extremely frustrating.
Has anyone else experienced this? Does anyone have advice which can help?
Many thanks in advance for any help anyone can provide.
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