Failing Account registration

Sorry!
Email here.

accounts@flyawaysimulation.com

I've been battling for over a month now with the same problem.
This website is EAGER to take money, but will offer NO HELP when things don't go correctly.
I too a working with PayPal to stop RBFTP from taking $5.00 out of my account EVERY MONTH.
I'd be HAPPY to work with anyone who would be able to help out, but . . .

I wish I'd seen this post before I set up an account. I can't download either and am getting no answer from my ticket after 3 days.

Here is how to cancel your subscription at PayPal after you've logged in:
Activity >> All Transactions (drop down - change to Subscription Payments) >> Click RBFTP Networks Ltd. >>  Cancel (under Subscription details) >> Cancel Plan

Paypal sends subscription information to: paypal@rbftpnetworks.com
Maybe emailing that address would yield better communication.

Cheers.  

Hello, a few months ago, I signed up for a monthly download of NAVIGRAPH. I get two emails per month, one:
1/ Thank you for your payment to RBFTP Networks Ltd..
2/ The other is the receipt: You paid USD 5.00 to RBFTP Networks Ltd..
Thank you for using PayPal

MY PROBLEM:
I don't need Navigraph anymore, so I'd like to cancel this subscription but:

I receive these e-mails at my address contact-alain-bettan.fr
The sender's mailing address is: service@paypal.fr

I don't have a PayPal account
The procedure indicated does not succeed, I cannot log in to an account I do not have !.
When I enter the email address to which I receive these emails, it is not recognized.

It is not possible to contact PayPal in the absence of an account.
I have tried to contact the service@paypal.fr (indicated as sender of the messages)
A few seconds later, I get an answer indicating that this address is no longer active.

Information taken from my bank, payment is made through a bank in Luxembourg, so I cannot, from France, cancel or oppose the authorization given to PayPal.

If someone has the same problem, I'd like to have a solution (other than to change completely my bank !)
Maybe Fly Away Simulation can cancel this license?

Thank you.

Hello, not having a PayPal account, I couldn't log in with indicated process given by PayPal.
I did a lot of research and I discovered a VALABLE telephone number FOR FRANCE: 0186995653
I was able to communicate with a very smart agent who gave me the explanations (guest account) and who cancelled the subscription in a few seconds. I received the confirmation by e-mail within a minute.
Thank you to him, I hope you will be able to discover the number corresponding to your country.
Good flights