i've just signed up for vatsim but don't know what to do to get flying, their site is not very helpful
Go to www.vatsim.net and click on "New Pilots Start Here" on the left hand side. Then click on Software Setup and any other areas you need information on. It contains all of the information you'll need.
ok i'll give it another go
If you have any further problems, join their forums. You'll get more help than you can deal with. 😂
The site is helpful but it takes some reading, I won't lie to you. If you have any specific questions, I'll try to help in this forum too - and anyone else who flies on VATSIM 🙂