any advice on this concorde problem?

ollie farmer Guest
Asked
Sun Aug 30, 2020 3:01 am

Don’t know if I did a bad download or installed incorrectly. I’m running Flight Simulator X Gold on windows 7.Any help would be appreciated.
1.   Logbook does not reflect Concorde time.  
3.   When ending a flight session the Concord has a lengthy delay and displays the opening screen in the bottom right corner with blanked out images.  Eventually a sign off menu is displayed and an error message comes up. 

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Pro Member Chief Captain
RadarMan Chief Captain
Joined: Aug 25, 2003 Posts: 17934 Location: U.S.A
Answered
Sun Aug 30, 2020 3:36 am

What exactly does the message say.

Radar

ollie farmer Guest
Answered
Sun Aug 30, 2020 5:42 pm

A Fatal error occured
Problem signature:  Problem Event Name:                        APPCRASH  Application Name:                             fsx.exe  Application Version:                           10.0.61637.0  Application Timestamp:                     46fadb14  Fault Module Name:                          fsui.dll  Fault Module Version:                        10.0.61637.0  Fault Module Timestamp:                  46fadb59  Exception Code:                                  c0000005  Exception Offset:                                00062e1e  OS Version:                                          6.1.7601.2.1.0.768.3  Locale ID:                                             1033 Additional information about the problem:  LCID:                                                     1033 Read our privacy statement online:  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
  

Pro Member Chief Captain
RadarMan Chief Captain
Joined: Aug 25, 2003 Posts: 17934 Location: U.S.A
Answered
Sun Aug 30, 2020 7:02 pm

Thanks!
See if this helps.

https://support.microsoft.com/en-us/help/2996285/error-problem-event-name-appcrash-application-name-lync-exe-when-you-v

Radar

ollie farmer Guest
Answered
Sun Aug 30, 2020 11:41 pm

Thanks Radarman, As I followed the trail I couldn't get a satisfactory result. First it said the update was no longer available & I should install a MS office update. In looking over details regarding the MS office update I wasn't comfortable digging that deep into my computer to resolve this problem.  I did confirm that the listed update (2889929 oct 2014) was not installed. Guess I'll just live with this defect.  Strange this problem only happens to the concorde. Appreciate your great support and efforts to get me answers!

Pro Member Chief Captain
RadarMan Chief Captain
Joined: Aug 25, 2003 Posts: 17934 Location: U.S.A
Answered
Sun Aug 30, 2020 11:58 pm

Smart move.
If it only happens to one aircraft live with it.
It's happened to me and I've done the same thing rather than take the chance of screwing up everything.
All software has minor bugs.

Radar

ollie farmer Guest
Answered
Mon Aug 31, 2020 6:03 pm

Yes, concorde is only plane with this defect. It's a huge data file so something may have happened with the transfer. Still able to enjoy the experience of watching the flights unfold as the flight operations are good in the sim. Thanks again for your help.

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