Hi Devildog73,
We will look into this for you and can assure you that this is not normal and needs to be resolved.
There could be several factors at play here.
What speed specifically do you achieve when logged into and downloading from your PRO account? Is it always the same speed (possible rate-limiting in transit) or does it fluctuate up and down?
What browser and operating system are you using? Are you connected via Ethernet or WiFi?
Finally, are you talking to us on IPv4 or IPv6? You can go to Google and type in "what's my IP address". If you have a longer address with ":" then it's IPv6. If you have a shorter address with "." then it's IPv4 (you don't need to reveal to the forum your public IP).
If we need to ask more specific questions we may need to take this up via email as we can't discuss your personal information out in the open (on the forums).
We'll get to the bottom of this! If the error falls on our end we'll also refund your subscription payments for the term so far.