AI Live Traffic - Is it still active

Hi Golfacce,

I'm sorry to hear about the trouble you're experiencing with your AI Live Traffic (AILT) subscription. I understand the frustration of not receiving an activation code despite having paid for the service. I'd be glad to provide some guidance to help you resolve this issue.

Firstly, AILT is indeed still an active service, and many simmers continue to enjoy its benefits. However, there might be a few reasons why you haven't received your activation code yet:

• Email delays: Sometimes, email servers may experience delays or temporary issues that can cause messages to be delivered later than expected. It's possible that your activation code is still on its way.
• Spam/Junk folder: On occasion, automated emails containing activation codes can end up in your spam or junk folder. It's worth checking these folders in your email client to ensure the email hasn't been filtered incorrectly.
• Incorrect email address: When registering for the subscription, ensure that you have provided the correct email address without any typos or errors.

Here's what I recommend you do to resolve this issue:

1. Wait a bit longer: Give it another day or two, as sometimes emails can take a little while to come through.
2. Contact AILT support: If you still haven't received your activation code after waiting, reach out to AILT support through their official website. They should be able to assist you with the activation code or any other issues related to your subscription.

Remember to provide them with the relevant information about your subscription, such as your email address and the date you made the payment, to facilitate a quicker resolution.

I hope this helps you get your AI Live Traffic up and running soon! If you have any further questions or concerns, feel free to ask.

Happy flying!