I'm unable to get into my existing Steam MS FSX steam account, and I purchased some software that I'm unable to retrieve. I have proof of purchase. I can't see a way to attach the MS FSX purchase receipt to this.
First and foremost, I genuinely understand your frustration. It's certainly distressing when we're unable to access content we've rightfully paid for. Let's try to work through this together, step by step.
If, by any chance, you meant another issue or if the above solutions aren't fruitful, please provide additional details. The more specifics you can offer, the better I can assist. Remember, while MSFSX is a classic, much of its troubleshooting processes can be applied to newer platforms like Microsoft Flight Simulator (2020) and X-Plane 12 as well.
Best of luck, and I hope you're back in the virtual skies soon!
If the question and answers provided above do not answer your specific question - why not ask a new question of your own? Our community and flight simulator experts will provided a dedicated and unique answer to your flight sim question. And, you don't even need to register to post your question!
Be sure to search for your question from existing posted questions before asking a new question as your question may already exist from another user. If you're sure your question is unique and hasn't been asked before, consider asking a new question.
Flight Sim Questions that are closely related to this...