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Pro Member Trainee
dankress82 Trainee

Anybody know who runs this site?  I signed up for membership in January, then cancelled my subscription (sent two emails about it pro@flyawaysimulation.com and never was responded to) and was still charged for it this month.  

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Pro Member Captain
Ian Stephens (ianstephens) Captain
Ian Stephens is an expert on this topic. Read his bio here.

Hi there,

I know we were having some issues with support tickets becoming "stuck" in the system after speaking with some customers.  It's quite possible this was the case.

If you can send me your Subscription ID to ian.stephens@flyawaysimulation.com I will get this canceled right away for you!

Pro Member Trainee
dankress82 Trainee

I appreciate it Ian.  I forwarded the original email requests also.

Pro Member Captain
Ian Stephens (ianstephens) Captain
Ian Stephens is an expert on this topic. Read his bio here.

Brillant, thank you!  I have replied and resolved everything for you.  Apologies again for the issues with out support ticketing system.

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