TraineeI sent email last month to cancel my pro subscription because i only want one month pro service... but nobody answer and now you charge me again a month.
Support ticket #618683 was sent last month, cancel my subscription right now scammers, i already sent a dispute with my bank and sent details to police.
2 Answers
Chief CaptainThank you for your message, and our sincere apologies for the issues you were having with the support system and response times.
I can confirm we do have an issue with the support system at the moment, which is causing some support requests to become “stuck” in the system.
I will look into what happened here.
Could you contact me via email ian.stephens@flyawaysimulation.com with your Subscription ID and I will look into this for you right away.
I am also going to pass on a message to have the payments refunded for any payments taken after you issued your cancellation request.
TraineeAlready sent yesterday
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