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Having Problems Getting Support!!!!

   
Pro Member Trainee
howsik998 Trainee
Joined: Jan 14, 2018 Posts: 1
Posted: Sat Jan 20, 2018 7:59 pm

I followed a link to the Fly Away site to buy a REGISTERED copy of FSUIPC and a message before I downloaded prompted me to pay for an account which I did. I am not getting any reply from Fly Away support after submitting a support ticket a week ago for getting the registration key. How do I get any help from these people since I have paid them?

Pro Member Site Admin
Fly Away Simulation (Flyaway) Site Admin
Joined: Jun 28, 2003 Posts: 1311 Location: UK
Posted: Sat Jan 20, 2018 11:22 pm

Hi there,

The only support method is the ticketing system here:
https://flyawaysimulation.com/support/

I have asked Simon to escalate your ticket so it gets seen sooner. We are running a bit behind at the moment. Expect a reply within a day or two.

Sorry for the delay.

   
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