F12 screen capture key no longer works

Pro Member Trainee
jlaurie Trainee

Something happened with the MSFS2020 Steam F12 screen capture key. It no longer works. Nothing happens when I hit this key during a flight. Has worked just fine for years now but suddnly doesn't. No on screen capture notification, nothing..
Steam doesn't have a direct ask forum like this one. I have been a FlyAway subscriber for many years as well.

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Pro Member Captain
Ian Stephens (ianstephens) Captain
Ian Stephens is an expert on this topic. Read his bio here.


Your issue regarding the sudden non-responsiveness of the F12 key for capturing screenshots in MSFS2020 through Steam is unfortunately, not an uncommon problem. There could be several factors contributing to this sudden hiccup. Let's attempt to tackle them one by one.

  1. The first potential culprit could be the Steam overlay (a component of Steam that allows access to Steam features while in-game). If the overlay is disabled, your screenshot functionality might be affected. To check this, follow these steps:
    Navigate to Steam > Settings > In-Game > Enable the Steam Overlay while in-game. Make sure the checkbox is ticked.

  2. Another possible explanation could be a conflicting key binding within MSFS2020 itself. A recent update might have assigned the F12 key to a different function. You might want to dive into the simulator's settings and ensure no other action is assigned to F12.
  3. Sometimes, it's as simple as a software glitch. A quick restart of the application, or in some cases your system, might rectify the issue.
  4. If the above doesn't help, it might be worth checking your Steam screenshot shortcut key in the settings (Steam > Settings > In-Game > Screenshot shortcut keys) to ensure it's still set to F12.
  5. Lastly, another possible reason could be a Steam Cloud storage issue. If your allocated space is full, new screenshots can't be saved. To check, go to Steam > Settings > Cloud > Steam Cloud. You can manage your storage there.

I hope this list gives you a useful roadmap for diagnosing and resolving your screenshot issue. Please do let us know if the problem persists after going through these steps, and we can look into it further. Sometimes, these quirks can be elusive, but with a bit of persistence, we can usually find a way to get things back on track.

From my knowledge, this covers the main issues that could be affecting your screenshot function. But remember, the world of flight simulation is vast and complex. Even after decades of experience, it never ceases to surprise us with its little challenges and quirks.

Best of luck, and keep us posted on your progress!

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