Dear Greekman ... and all others who might be interested,
I have performed all the steps you recommended to me, from step one through step eight, and FS9 still will not load. This time I allowed it a full thirty (30) minutes of splash screen but it never got past that screen. I monitored with Task Manager and saw that FS9 was using 98 to 99 percent of the processor time throughout those thirty minutes.
I am about ready to place that $35 call to Micro$oft to see if they can help - unless anyone has ANY ideas.
To recap how I got here: I had trouble with FS9 crashing to the desktop and determined, with the help of a computer shop, that my three year old nVidia GeForce4 Ti4200 with AGP8X and 128MBytes had gone south and was causing the crashes.
I replaced the nVidia card with an ATI RADEON X1300, 600MHz, 512MBytes. When first installed with the drivers from the CD that came with it this card caused MAJOR system slowdowns. New drivers from the VisionTek site actually allowed me to get FS9 running although not as well as with my old video card. Then, a couple of days later, FS9 refused to load. Greekman was kind enough to give me major guidance (see above), and I have performed all of the removal and clean-up steps and reloaded FS, but it seems not to have worked.
My system is a Pentium 4, 2.67MHz, 512MBytes, 120G hard drive running WinXP Home with the RADEON video card mentioned above.
My problem is that FS9 will not load and run. All I get is the splash screen - even for as long as thirty minutes.
I'm sorry, Greekman, but all I can do is yell HELP!!!!!!
Pete